How can you contact E2BET?
Use 24/7 live chat for quick questions and email [email protected] for anything you want in writing.
| Channel | Best for | Details |
|---|---|---|
| Live chat | Quick help with deposits, bets and promotions | 24/7, from the headset icon on our platform |
| Support email | Withdrawal queries, documents, complaints | [email protected] |
| Company email | Business and legal correspondence | [email protected] |
| Affiliate team | Partnership enquiries | See affiliates |
What should you include in your message?
Your username, a clear description of the issue, and any transaction ID or Bet ID involved.
- For deposits: the payment method, amount, time and transaction ID.
- For promotions: the promotion name and qualifying Bet ID.
- For withdrawals: the amount, method and time of request.
Never include your password or wallet PIN. We will never ask for them.
How do you make a complaint?
Email [email protected] with your username, what happened and what outcome you’re asking for. Keep any Bet IDs and transaction IDs.
Putting a complaint in writing gives you a clear record. If you are not satisfied with the first response, reply to the same email thread and ask for the matter to be escalated.
Where is E2BET registered?
BJ88 Holdings Limited, registration number 15839, Hamchhako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros.
About E2BET
Frequently asked questions
Does E2BET have a phone number?
No. We support players through 24/7 live chat and email.
How do I reset my password?
Use the reset link on the login form, or contact live chat. See login help.
Can support set a deposit limit for me?
Yes. Ask live chat or email [email protected] to set a limit, pause or close your account. See play safe.